Frequently Asked Questions
After years of experience, we have found that there are some questions that every bride has when they begin to look for a wedding cake. Listed below are some of the most popular ones that we get.
What do I need to bring for my consultation?
Please come prepared. Bring 2 or 3 design choices. You may choose from our Portfolio (cake name and number) or any magazine photos, images from websites or your own sketches. Bring your color swatches (i.e. ribbon or paint chips) lace or wedding invitations. Anything you intend to incorporate into your cake we will need to see. If you choose to order with Dolce Art's Cakes you will need to be prepared to remit a 25% - 50% retainers which reserves our services and is non-refundable. We accept Visa, MasterCard, Cash and Check.
The first consultation is free so the more we can accomplish the better. Additional consultations are billed at 25.00 for 30 minutes.
Can you copy a picture from a magazine or Pinterest?
We do it all the time!! Many people like our reproductions better than the original we are copying. We love to see new ideas.
How soon do I need to order my cake?
We usually book 2-3 months before your wedding. May, June, and August fill quickly, so it's best to order as early as you can for these months. A $200 deposit will put you on our calendar. The balance is due 2 weeks before your wedding.
Do the prices include the fresh flowers?
No. You need to order your flowers through your florist. You get the best price that way, and you are sure the flowers will match. We will provide any handmade sugar paste flowers, sugared fruit, etc. that you may choose.
Can I choose more than one flavor?
Yes. With a 3 tier cake you may choose 2 flavors. With a 4 tier cake, choose 3 flavors.
Why is your fondant better?
We take the time and effort to make our own tasty fondant. It is soft and pliable when you cut it. There is never a bitter after-taste (as with other bakeries). We always ice the cake with buttercream before we cover it with a thin layer of fondant. That way you get the beauty of fondant, and the great taste of buttercream. We are happy to give you a sample.
What size cake will I need?
A 20% less of the total guest is enough for feed all of them.
Is the cake serving as dessert after a sit down dinner?
In this instance you need to be sure you have a nice sized slice for each guest, which usually requires a larger cake. "Dessert slices" are larger than a "reception slice" shown on the price & servings chart.
**Please note: Any cake you see can be made in either a larger or smaller version. Don't choose your cake style solely by the size you see in the picture.
Are your products suitable for those with specific allergies?
Our kitchen uses known allergens such as peanuts and tree nuts, wheat, soy, eggs and milk, so ingredients and utensils used to prepare your items may have come into contact with these products (even if you have selected flavors that do not include a particular ingredient in their recipes). In addition, it is impossible to guarantee that certain allergens have not “strayed” onto products that do not include a particular ingredient in their recipes. Please Contact Us with inquiries regarding the inclusion of specific allergens in the recipes of specific items
Do you deliver?
Delivery cost is based on the size of the order and distance; the delivery charge is confirmed in advance for your approval.
Notice of 24 hours confirmation is required to guarantee a delivery.
Our courier requires that you provide a three-hour window and the name of a contact person who will be on hand to accept delivery during that window. If no one is available to receive a cake during that period, the cake will be returned to us and a second delivery will have to arranged (for an additional fee).
How do I order a custom decorated cake or cupcakes?
Custom designed cakes may be ordered over email or telephone (email is great for sharing design inspirations and images). If you prefer, our cake consultant can meet and work with you in person. Please Contact Us in advance to arrange a time to ensure a consultant will be available to discuss your cake.
Are your cake decorations edible?
While fondant and sugar are edible, many cake decorations (especially three-dimensional ones) require structural supports that are inedible, as well as securing with inedible supports. We recommend removing such decorations and keeping them as souvenirs of your celebration